Cover Image

Why customers come back : how to create lasting customer loyalty /

Bibliographic Details
Main Author: Lawfer, Manzie R., 1946-
Format: Book
Language:English
Published: Franklin Lakes, NJ : Career Press, [2004]
Subjects:
Customer loyalty.
Customer relations.
Description
Physical Description:219 pages ; 23 cm.
Bibliography:Includes bibliographical references (pages 209-211) and index.
ISBN:1564146952