Practical service level management : delivering high quality Web-based services /

Bibliographic Details
Main Author:	McConnell, John, 1943-
Other Authors:	Siegel, Eric D.
Format:	Book
Language:	English
Published:	Indianapolis, Ind. : London : Cisco ; Pearson Education, 2004.
Subjects:	Business enterprises > Computer networks > Management.

by McConnell, John, Siegel, Eric
Published 2004

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