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Practical service level management : delivering high quality Web-based services /

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Bibliographic Details
Main Author: McConnell, John, 1943-
Other Authors: Siegel, Eric D.
Format: Book
Language:English
Published: Indianapolis, Ind. : London : Cisco ; Pearson Education, 2004.
Subjects:
Business enterprises > Computer networks > Management.
Description
Item Description:Includes index.
Physical Description:xxi, 284 pages : illustrations ; 24 cm.
ISBN:158705079X