Smart business metrics : measure what really counts and manage what makes the difference /

Bibliographic Details
Main Author: Phelps, Bob
Format: Book
Language:English
Published: Harlow : Financial Times Prentice Hall, 2004.
Subjects:
Description
Physical Description:xiii, 207 pages : illustrations ; 24 cm.
Bibliography:Includes bibliographical references and index.
ISBN:0273663968 (pbk.) :