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The library's continuous improvement fieldbook : 29 ready-to-use tools /

Bibliographic Details
Main Author: Laughlin, Sara, 1949-
Other Authors: Shockley, Denise Sisco, Wilson, Ray W.
Format: Book
Language:English
Published: Chicago : American Library Association, 2003.
Subjects:
Library administration > Handbooks, manuals, etc.
Total quality management > Handbooks, manuals, etc.
Library administration > United States > Case studies.
Total quality management > United States > Case studies.
Online Access:Table of contents
Description
Physical Description:ix, 133 pages : illustrations ; 28 cm.
Bibliography:Includes bibliographical references (pages 131-132).
ISBN:0838908594