APA (7th ed.) Citation

Laughlin, S., Shockley, D. S., & Wilson, R. W. (2003). The library's continuous improvement fieldbook: 29 ready-to-use tools. American Library Association.

Chicago Style (17th ed.) Citation

Laughlin, Sara, Denise Sisco Shockley, and Ray W. Wilson. The Library's Continuous Improvement Fieldbook: 29 Ready-to-use Tools. Chicago: American Library Association, 2003.

MLA (9th ed.) Citation

Laughlin, Sara, et al. The Library's Continuous Improvement Fieldbook: 29 Ready-to-use Tools. American Library Association, 2003.