Cover Image

Magnetic service : secrets for creating passionately devoted customers /

Bibliographic Details
Main Author: Bell, Chip R.
Other Authors: Bell, Bilijack R., 1972-
Format: Book
Language:English
Published: San Francisco, CA : Berrett-Koehler Publishers, [2003]
Edition:1st ed.
Subjects:
Customer services.
Consumer satisfaction.
Description
Physical Description:xv, 169 pages ; 24 cm.
Bibliography:Includes bibliographical references (pages 153-155) and index.
ISBN:1576752364