The QUIPUDATA case : implementing a quality initiative in an IT organization /

Bibliographic Details
Main Author:	Santana, Martín
Corporate Author:	NetLibrary, Inc
Format:	eBook
Language:	English
Published:	Hershey, PA : Idea Group Pub., [2003]
Subjects:	QUIPUDATA (Firm) > Information resources management > Case studies. Computer service industry > Peru > Management > Case studies. Data processing service centers > Peru > Information technology > Case studies. Information technology > Management > Case studies. Information resources management > Case studies. Electronic books.
Online Access:	Connect to the full text of this electronic book

Description
Item Description:	Caption title. "#IT5685." Chapter of: Annals of cases on information technology, Volume 5. Hershey, PA : Idea Group Inc., c2003. Electronic resource.
Physical Description:	[504]-520 pages : illustrations
Format:	Mode of access: World Wide Web.
Bibliography:	Includes bibliographical references (page 515).
ISBN:	058543347X (electronic bk.)
Access:	Made available through NetLibrary; access may be limited to NetLibrary affiliated libraries.