APA (7th ed.) Citation

Santana, M. (2003). The QUIPUDATA case: Implementing a quality initiative in an IT organization. Idea Group Pub..

Chicago Style (17th ed.) Citation

Santana, Martín. The QUIPUDATA Case: Implementing a Quality Initiative in an IT Organization. Hershey, PA: Idea Group Pub., 2003.

MLA (9th ed.) Citation

Santana, Martín. The QUIPUDATA Case: Implementing a Quality Initiative in an IT Organization. Idea Group Pub., 2003.