APA (7th ed.) Citation

Mertins, K., Heisig, P., & Vorbeck, J. (2003). Knowledge management: Concepts and best practices (2nd ed.). Springer.

Chicago Style (17th ed.) Citation

Mertins, Kai, Peter Heisig, and Jens Vorbeck. Knowledge Management: Concepts and Best Practices. 2nd ed. Berlin ; New York: Springer, 2003.

MLA (9th ed.) Citation

Mertins, Kai, et al. Knowledge Management: Concepts and Best Practices. 2nd ed. Springer, 2003.