IT help desk implementation : the case of an international airline /

Bibliographic Details
Main Author:	Clarke, Steve, 1950-
Corporate Author:	NetLibrary, Inc
Other Authors:	Greaves, Arthur
Format:	eBook
Language:	English
Published:	Hershey, PA : Idea Group Pub., [between 2000 and 2009?]
Subjects:	Airlines > Computer networks > Case studies. Computer technical support > Case studies. Information technology > Management > Case studies. Information resources management > Case studies. Electronic books.
Online Access:	Connect to the full text of this electronic book

Description
Item Description:	Caption title. "#IT5614." Electronic resource.
Physical Description:	19 pages : illustrations
Format:	Mode of access: World Wide Web.
Bibliography:	Includes bibliographical references (pages 18-19).
ISBN:	0585431698 (electronic bk.)
Access:	Made available through NetLibrary; access may be limited to NetLibrary affiliated libraries.