Customer relationship management /

Bibliographic Details
Main Author:	Cunningham, Michael J.
Corporate Author:	NetLibrary, Inc
Format:	eBook
Language:	English
Published:	Oxford, England : Capstone Pub., 2002.
Series:	ExpressExec ; 04.04.
Subjects:	Customer relations > Management. Relationship marketing. Customer relations > Management > Case studies. Electronic commerce. Electronic books.
Online Access:	Connect to the full text of this electronic book

Description
Item Description:	Includes index. Electronic resource.
Physical Description:	120 pages ; 18 cm.
ISBN:	1841123250 (electronic bk.)