Cunningham, M. J. (2002). Customer relationship management. Capstone Pub..
Chicago Style (17th ed.) CitationCunningham, Michael J. Customer Relationship Management. Oxford, England: Capstone Pub., 2002.
MLA (9th ed.) CitationCunningham, Michael J. Customer Relationship Management. Capstone Pub., 2002.
Warning: These citations may not always be 100% accurate.