http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
managing and controlling change in health services
Raising the question -- The need for change and the response: tactical analysis and the design of -- Countervailing tactics -- The shifting environment: identifying strategies in play -- Obstacles to change: counteracting a strategy -- The toolkit: some basic tactics -- The strategic organization: in-house training in strategic analysis for staff -- Professionals and managers.
Includes bibliographical references and index.