APA (7th ed.) Citation

(2002). Billed for merchandise you never received?: Here's what to do. Federal Trade Commission.

Chicago Style (17th ed.) Citation

Billed for Merchandise You Never Received?: Here's What to Do. [Washington, D.C.]: Federal Trade Commission, 2002.

MLA (9th ed.) Citation

Billed for Merchandise You Never Received?: Here's What to Do. Federal Trade Commission, 2002.