APA (7th ed.) Citation

Schmidt, W., Weering, E. v., & Adler, G. (2003). Winning at service: Lessons from service leaders. Wiley.

Chicago Style (17th ed.) Citation

Schmidt, Waldemar, Els van Weering, and Gordon Adler. Winning at Service: Lessons from Service Leaders. Chichester: Wiley, 2003.

MLA (9th ed.) Citation

Schmidt, Waldemar, et al. Winning at Service: Lessons from Service Leaders. Wiley, 2003.