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Service quality in leisure and tourism /

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Bibliographic Details
Main Author: Williams, Christine, 1951-
Other Authors: Buswell, John
Format: Book
Language:English
Published: Wallingford, Oxon, UK ; Cambridge, MA : CABI Pub., [2003]
Subjects:
Tourism.
Leisure industry.
Quality assurance.
Description
Physical Description:ix, 230 pages : illustrations ; 25 cm.
Bibliography:Includes bibliographical references (pages 209-222) and index.
ISBN:0851995411 (alk. paper)