How customers think : essential insights into the mind of the market /

Bibliographic Details
Main Author: Zaltman, Gerald
Format: Book
Language:English
Published: Boston, Mass. : Harvard Business School Press, [2003]
Subjects:
Description
Physical Description:xxii, 323 pages : illustrations ; 25 cm.
Bibliography:Includes bibliographical references (pages 291-310) and index.
ISBN:1578518261 (alk. paper)