Design and control of workflow processes : business process management for the service industry /
| Main Author: | |
|---|---|
| Corporate Author: | |
| Format: | eBook |
| Language: | English |
| Published: |
Berlin ; New York :
Springer,
[2003]
|
| Series: | Lecture notes in computer science ;
2617. |
| Subjects: | |
| Online Access: | Connect to the full text of this electronic book |
| Item Description: | Electronic resource. |
|---|---|
| Physical Description: | 1 online resource (xii, 320 pages) : illustrations |
| Bibliography: | Includes bibliographical references (pages 307-320) and index. |
| ISBN: | 3540011862 9783540011866 |