APA (7th ed.) Citation

Reijers, H. A. (2003). Design and control of workflow processes: Business process management for the service industry. Springer.

Chicago Style (17th ed.) Citation

Reijers, Hajo A. Design and Control of Workflow Processes: Business Process Management for the Service Industry. Berlin ; New York: Springer, 2003.

MLA (9th ed.) Citation

Reijers, Hajo A. Design and Control of Workflow Processes: Business Process Management for the Service Industry. Springer, 2003.