Going live : starting & running a virtual reference service /

Bibliographic Details
Main Author:	Coffman, Steve
Format:	Book
Language:	English
Published:	Chicago : American Library Association, 2003.
Subjects:	Electronic reference services (Libraries) Internet in library reference services.

Description
Physical Description:	viii, 182 pages : illustrations ; 23 cm.
Bibliography:	Includes bibliographical references (pages 157-176) and index.
ISBN:	0838908500 (alk. paper)