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Baldrige award winning quality : how to interpret the Baldrige criteria for performance excellence /

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Bibliographic Details
Main Author: Brown, Mark Graham
Corporate Author: American Society for Quality
Format: Book
Language:English
Published: Portland, Oregon : [Milwauke] : Productivity Press ; American Society for Quality, [2003]
Edition:12th ed.
Subjects:
Malcolm Baldrige National Quality Award.
Total quality management > Awards > United States.
Description
Item Description:Covers the 2003 award criteria.
Physical Description:xiv, 338 pages : illustrations ; 28 cm.
Bibliography:Includes bibliographical references.
ISBN:1563272903