APA (7th ed.) Citation

Duggan, W. (2003). The art of what works: How success really happens. McGraw-Hill.

Chicago Style (17th ed.) Citation

Duggan, William. The Art of What Works: How Success Really Happens. New York: McGraw-Hill, 2003.

MLA (9th ed.) Citation

Duggan, William. The Art of What Works: How Success Really Happens. McGraw-Hill, 2003.