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CallCenter management by the numbers /

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Bibliographic Details
Main Author: Anton, Jon
Corporate Author: NetLibrary, Inc
Other Authors: Monger, Jodie, Perkins, Debra Sue, 1951-
Format: eBook
Language:English
Published: West Lafayette, Ind. : Ichor Business Books, 1997.
Edition:1st Ichor Business Books ed.
Series:Customer access management.
Subjects:
Consumer satisfaction.
Customer services > Evaluation.
Customer services > Management.
Electronic books.
Online Access:Connect to the full text of this electronic book
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by Anton, Jon
Published 1997
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