Coscia, S. (1998). Tele-stress: Relief for call center stress syndrome (2nd ed.). Telecom Books.
Chicago Style (17th ed.) CitationCoscia, Stephen. Tele-stress: Relief for Call Center Stress Syndrome. 2nd ed. New York, N.Y.: Telecom Books, 1998.
MLA (9th ed.) CitationCoscia, Stephen. Tele-stress: Relief for Call Center Stress Syndrome. 2nd ed. Telecom Books, 1998.
Warning: These citations may not always be 100% accurate.