The invisible customer : strategies for successful customer service down the wire /
| Main Author: | |
|---|---|
| Corporate Author: | |
| Format: | eBook |
| Language: | English |
| Published: |
London ; Dover, N.H. :
Kogan Page,
2000.
|
| Subjects: | |
| Online Access: | Connect to the full text of this electronic book |
| Item Description: | Subtitle on cover: Strategies for successful customer service down the wire. Electronic resource. |
|---|---|
| Physical Description: | vii, 216 pages : illustrations ; 23 cm. |
| Bibliography: | Includes bibliographical references (pages 203-208) and index. |
| ISBN: | 0585382875 (electronic bk.) |