The customer service training tool kit : 60 activities for delivering super service to customers /

Bibliographic Details
Main Author: Gee, Val
Corporate Author: NetLibrary, Inc
Other Authors: Gee, Jeff
Format: eBook
Language:English
Published: New York : McGraw-Hill, [2000]
Subjects:
Online Access:Connect to the full text of this electronic book
Description
Item Description:Electronic resource.
Physical Description:ix, 365 pages : illustrations ; 29.
ISBN:0071378979 (electronic bk.)