Dealing with difficult people in the library /

Bibliographic Details
Main Author:	Willis, Mark R.
Corporate Author:	NetLibrary, Inc
Format:	eBook
Language:	English
Published:	Chicago : American Library Association, 1999.
Subjects:	Public services (Libraries) > United States. Communication in library science > United States. Public libraries > Security measures > United States. Public libraries > Public relations > United States. Library administration. Interpersonal relations. Electronic books.
Online Access:	Connect to the full text of this electronic book

Description
Item Description:	Electronic resource.
Physical Description:	ix, 195 pages ; 23 cm.
Bibliography:	Includes bibliographical references (page 187) and index.
ISBN:	0585325367 (electronic bk.) :