Real time : preparing for the age of the never satisfied customer /

Bibliographic Details
Main Author: McKenna, Regis
Corporate Author: NetLibrary, Inc
Format: eBook
Language:English
Published: Boston, Mass. : Harvard Business School Press, 1999.
Edition:[Pbk. ed., 1999].
Subjects:
Online Access:Connect to the full text of this electronic book
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by McKenna, Regis
Published 1997
Book