http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
preparing for the age of the never satisfied customer
This netLibrary eBook does not include some or all of the images that were part of the original hardcopy book.
Electronic reproduction. Boulder, Colo. : NetLibrary, 2000. Available via the World Wide Web. Available in multiple electronic file formats. Access may be limited to NetLibrary affiliated libraries.
Includes bibliographical references (pages 183-187) and index.