Just say yes! : extreme customer service-- How to give it! How to get it! /

Bibliographic Details

Main Author:	Nulman, Philip R., 1951-
Corporate Author:	NetLibrary, Inc
Format:	eBook
Language:	English
Published:	Franklin Lakes, NJ : Career Press, 2000.
Subjects:	Customer services. Electronic books.
Online Access:	Connect to the full text of this electronic book