Table of Contents:
- The emergence of modern marketing / Roy Church, Andrew Godley
- Madame Tussaud and the business of wax: marketing to the middle classes / Pamela Pilbeam
- Purposive strategy or serendipity? Development and diversification in three consumer product companies, 1918-39 / Roy Church, Christine Clark
- Closing the deal: GM's marketing dilemma and its franchised dealers, 1921-41 / Sally Clarke
- Foreign multinationals and innovation in British retailing, 1850-1962 / Andrew Godley
- Building knowledge about the consumer: the emergence of market research in the motion picture industry / Gerben Bakker
- Times change and we change with them: the German advertising industry in the Third Reich / Hartmut Berghoff.