Connecting with customers : how to sell, service, and market the travel product /

Bibliographic Details
Main Author: Mancini, Marc, 1946-
Format: Book
Language:English
Published: Upper Saddle River, N.J. : Prentice Hall, [2003]
Subjects:
Description
Physical Description:ix, 214 pages : illustrations ; 28 cm.
Bibliography:Includes bibliographical references (page 209) and index.
ISBN:0130933902