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Strategic Six sigma : best practices from the executive suite /

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Bibliographic Details
Main Author: Smith, Dick
Other Authors: Blakeslee, Jerry, Koonce, Richard
Format: Book
Language:English
Published: Hoboken, N.J. : John Wiley, [2002]
Subjects:
Organizational effectiveness.
Customer relations.
Industrial management.
Quality control.
Six sigma (Quality control standard)
Online Access:Table of contents
Description
Physical Description:xxvi, 310 pages : illustrations ; 24 cm.
Bibliography:Includes bibliographical references (pages 295-298) and index.
ISBN:0471232947 (CLOTH : alk. paper)