Cover Image

E-support : how Cisco systems saves millions while improving customer support /

Bibliographic Details
Main Author: Connan, Andrew
Other Authors: Russell, Vincent
Format: Book
Language:English
Published: Indianapolis, IN : Cisco Press, [2003]
Subjects:
Cisco Systems, Inc.
Computer technical support > Data processing.
Customer services > Data processing.
Description
Item Description:Includes index.
Physical Description:x, 204 pages : illustrations ; 23 cm.
ISBN:158720052X (pbk.)