Customer-focused transit : a synthesis of transit practice /

Bibliographic Details
Main Author:	Potts, John F.
Corporate Authors:	United States. Federal Transit Administration, National Research Council (U.S.). Transportation Research Board, Transit Development Corporation, Transit Cooperative Research Program
Format:	Book
Language:	English
Published:	Washington, D.C. : National Academy Press, [2002]
Series:	TCRP synthesis ; 45.
Subjects:	Local transit > Customer services. Customer services.

Description
Item Description:	"Transportation Research Board, National Research Council." "Research sponsored by the Federal Transit Administration in cooperation with the Transit Development Corporation."
Physical Description:	100 pages : illustrations ; 28 cm.
Bibliography:	Includes bibliographical references (page 28).
ISBN:	030906922X
ISSN:	1073-4880 ;