IT service management : an introduction /

Bibliographic Details
Other Authors:	Van Bon, Jan, Kemmerling, Georges, Pondman, Dick
Format:	Book
Language:	English
Published:	[Canada] : ItSMF-Canada, 2002.
Edition:	1st ed.
Subjects:	Computer service industry > Management.

Description
Physical Description:	208 pages : illustrations ; 25 cm.
Bibliography:	Includes bibliographical references (pages 207-208).
ISBN:	9080671347