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Quality /

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Bibliographic Details
Main Author: Beckford, John, 1958-
Format: Book
Language:English
Published: London ; New York : Routledge, 2002.
Edition:2nd ed.
Subjects:
Total quality management > Case studies.
Service industries > Management > Case studies.
Manufacturing industries > Management > Case studies.
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by Beckford, John, 1958-
Published 2003
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