APA (7th ed.) Citation

Serban, A. M., & Luan, J. (2002). Knowledge management: Building a competitive advantage in higher education. Jossey-Bass.

Chicago Style (17th ed.) Citation

Serban, Andreea M., and Jing Luan. Knowledge Management: Building a Competitive Advantage in Higher Education. San Francisco, Calif.: Jossey-Bass, 2002.

MLA (9th ed.) Citation

Serban, Andreea M., and Jing Luan. Knowledge Management: Building a Competitive Advantage in Higher Education. Jossey-Bass, 2002.