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Moments of truth /

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Bibliographic Details
Main Author: Carlzon, Jan
Format: Book
Language:English
Published: New York : HarperCollins, 1989
Subjects:
Scandinavian Airlines System > Management.
Aeronautics, Commercial > Sweden > Management.
Airlines > Sweden > Management.
Management.
Corporate turnarounds > Management.
Description
Item Description:Reprint, with new introduction Originally published: Cambridge, Mass. : Ballinger Pub. Co., c1987.
Physical Description:xiii, 135 pages ; 21 cm.
ISBN:0060915803 :