Cover Image

Customer relationship management systems handbook /

Bibliographic Details
Main Author: Sharp, Duane E.
Format: Book
Language:English
Published: Boca Raton, Fla. : Auerbach, [2003]
Subjects:
Customer relations > Management.
Customer relations > Management > Data processing.
Description
Physical Description:xxi, 242 pages : illustrations ; 26 cm.
Bibliography:Includes bibliographical references (pages 233-234) and index.
ISBN:0849311438 (alk. paper)