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Total quality : management, organization, and strategy /

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Bibliographic Details
Main Author: Evans, James R. (James Robert), 1950-
Other Authors: Dean, James W., Jr., 1956-
Format: Book
Language:English
Published: Mason, OH : Thomson/South-Western, [2003]
Edition:3rd ed.
Subjects:
Total quality management.
Description
Physical Description:vii, 399 pages : illustrations ; 24 cm.
Bibliography:Includes bibliographical references (pages 379-384) and index.
ISBN:0324178719 (pbk.)