APA (7th ed.) Citation

Evans, J. R., & Dean, J. W., Jr. (2003). Total quality: Management, organization, and strategy (3rd ed.). Thomson/South-Western.

Chicago Style (17th ed.) Citation

Evans, James R., and James W. Dean, Jr. Total Quality: Management, Organization, and Strategy. 3rd ed. Mason, OH: Thomson/South-Western, 2003.

MLA (9th ed.) Citation

Evans, James R., and James W. Dean, Jr. Total Quality: Management, Organization, and Strategy. 3rd ed. Thomson/South-Western, 2003.