Texas Adult Protective Services community worker stress : an empirical investigation /
The purpose of this study was to determine the severity of stress, frequency of occurrence, and overall level of impact of stressors on Adult Protective Services community workers and to determine the relationships that exist between the lack of organization support and job pressure, and to identify...
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| Format: | Thesis Book |
| Language: | English |
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[Place of publication not identified] :
[publisher not identified] ;
2001.
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| Online Access: | http://proxy.library.tamu.edu/login?url=http://proquest.umi.com/pqdweb?did=726102781&sid=1&Fmt=2&clientId=2945&RQT=309&VName=PQD |
| Summary: | The purpose of this study was to determine the severity of stress, frequency of occurrence, and overall level of impact of stressors on Adult Protective Services community workers and to determine the relationships that exist between the lack of organization support and job pressure, and to identify areas to reduce worker stress. The Job Stress Survey was administered to all participants along with an open-ended question that allowed participants to supply additional information. The study was quantitative qualitative in nature but included an open-ended question for worker's comments and concerns. The group consisted of all Adult Protective Services in-home workers in the state of Texas. Statistical analyses were performed on all data and research findings for the study indicated: 1. Adult Protective Service workers are under tremendous stress from excessive paperwork, inadequate salary, insufficient personnel to handle assignments, and lack of recognition for good work. 2. There is a strong positive relationship between the amount of stress and frequency of occurrence for each occupational stress event. 3. Lack of organizational support and job pressure causes more stress for Adult Protective Services workers than the crisis situations themselves. 4. Workers believe that a pay increase hiring more workers, more support, better equipment, and a role in decision and policy making would reduce their stress levels. Based on the findings of the study, the researcher recommendations include: 1. The agency needs to implement a stress reduction program as workers indicate a serious problem with stress. 2. The agency should offer a pay increase and employ additional workers. 3. The agency should provide positive support and praise for work well done and encourage employee participation in the development of policy and procedures. 4. The agency should review current technology and determine if modern advances might make documentation less burdensome for workers. |
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| Item Description: | Vita. "Major Subject: Educational Human Resource Development". |
| Physical Description: | xiv, 165 leaves : illustrations ; 28 cm. Issued also on microfiche from University Microfilm Inc. |
| Bibliography: | Includes bibliographical references (leaves 105-116). |