The ten demandments : rules to live by in the age of the demanding consumer /

Bibliographic Details
Main Author:	Mooney, Kelly
Other Authors:	Bergheim, Laura, 1962-
Format:	Book
Language:	English
Published:	[New York] : McGraw-Hill, [2002]
Subjects:	Customer relations. Customer services. Customer loyalty. Consumer satisfaction.

by Mooney, Kelly
Published 2002

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