Cover Image

CRM at the speed of light : capturing and keeping customers in Internet real time /

Show other versions (1)
Bibliographic Details
Main Author: Greenberg, Paul
Format: Book
Language:English
Published: Berkeley, Calif. : London : McGraw-Hill/Osborne, 2002.
Edition:2nd ed.
Subjects:
Customer relations > Management.
Electronic commerce.
Description
Item Description:Previous edition: 2001.
Physical Description:480 pages : illustrations ; 23 cm.
ISBN:0072224169