Allen, B., & Kutnick, D. (2002). Building operational excellence: IT people and process best practices. Intel Press ; Addison-Wesley.
Chicago Style (17th ed.) CitationAllen, Bruce, and Dale Kutnick. Building Operational Excellence: IT People and Process Best Practices. Hillsboro, OR : Boston, MA: Intel Press ; Addison-Wesley, 2002.
MLA (9th ed.) CitationAllen, Bruce, and Dale Kutnick. Building Operational Excellence: IT People and Process Best Practices. Intel Press ; Addison-Wesley, 2002.
Warning: These citations may not always be 100% accurate.