Rethinking the delivery of public services to citizens /

Bibliographic Details
Main Author:	Seidle, F. Leslie
Corporate Author:	Institute for Research on Public Policy
Format:	Book
Language:	English
Published:	Montreal : Institute for Research on Public Policy, [1995]
Subjects:	Administrative agencies > Canada > Reorganization. Administrative agencies > Reorganization. Organizational change > Canada. Organizational change. Customer services > Canada. Customer services.

Description
Physical Description:	vi, 197 pages : illustrations ; 23 cm.
Bibliography:	Includes bibliographical references.
ISBN:	0886451787