Melik, R., Melik, L., & Bitton, A. S. (2002). Professional services automation (PSA): Optimizing project & service oriented organizations. J. Wiley & Sons.
Chicago Style (17th ed.) CitationMelik, Rudolf, Ludwig Melik, and Albert S. Bitton. Professional Services Automation (PSA): Optimizing Project & Service Oriented Organizations. New York: J. Wiley & Sons, 2002.
MLA (9th ed.) CitationMelik, Rudolf, et al. Professional Services Automation (PSA): Optimizing Project & Service Oriented Organizations. J. Wiley & Sons, 2002.
Warning: These citations may not always be 100% accurate.