http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
xxxii, 480 pages ; 24 cm + 1 CD-ROM (4 3/4 in.)
Requesting favors -- Declining requests -- Sales -- Fund raising -- Collection -- Information: providing and requesting -- Complaints: making and answering -- Employment -- Termination and resignation -- Sympathy and condolence -- Apology -- Congratulations -- Thank-you and appreciation -- Other business letters -- Other personal letters.
System requirements for CD-ROM: 486 PC or higher CPU ; 16 MB of RAM or higher ; Microsoft Windows 98/NT or Macintosh ; Microsoft Word ; Adobe Acrobat Reader 4.0 included.